Terms & conditions

1.Introduction

Welcome to the website of Aura Holistic Health Organization LTD (https://www.auraholistichealth.org/). These Terms of Trade (“Terms”) govern your use of our site and services, including the purchase of goods through our online store (Aura shop). Please read these Terms carefully before using our site or making purchases.

2.Acceptance of Terms

By using our site or making a purchase, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our site.

We reserve the right to change these Terms at any time. All changes take effect from the moment of their publication on the website. Your continued use of the site after the changes are made constitutes your acceptance of the new Terms.

3. Description of Products

We try to provide as accurate a description of our products as possible. However, we do not warrant that the product descriptions, prices or other information on the site is accurate, complete, reliable, current or error-free.

4. Prices and Payment

The prices of the products are indicated in the relevant currency and are subject to change without prior notice. We reserve the right to change prices at any time. Payment can be made using the payment methods specified on the website. All payments must be made before the goods are shipped.

5. Order

Your order is an offer to buy a product, and we reserve the right to accept or decline your order for any reason, including, but not limited to, product out of stock, errors in product pricing or description, or payment problems.

6. Delivery

We try to process and ship all orders as quickly as possible. Delivery times may vary depending on your location and the shipping method you choose. All delivery times are approximate and subject to change due to circumstances beyond our control.

7. Returns and Refunds

If you are not satisfied with your purchase, you can return the product within 30 days of receipt for a full refund or exchange. Product must be in original condition with all tags and packaging. The cost of returning the goods is not reimbursed.

8. Warranties and Liability

We provide a warranty for all our products in accordance with current legislation. Our liability is limited to the amount paid for the product and does not include any indirect, incidental or consequential damages.

9. Intellectual Property

All content, including text, graphics, logos, images, audio and video, is the property of Aura Holistic Health Organization LTD or our licensors and is protected by copyright and other intellectual property laws.

10. Privacy

Your use of our site is governed by our Privacy Policy, which forms part of these Terms of Trading. Please see our Privacy Policy for more information.

11. Resolution of Disputes

Any dispute arising out of these Terms or your use of our site will be governed by EU and UK law. Disputes with US consumers may be resolved in accordance with US law and will be subject to the exclusive jurisdiction of US courts.

12. Compliance with Legislation

We comply with all applicable laws and regulations governing the sale of goods and services in the EU, UK and US, including federal and state consumer protection laws.

13. Contact Information

If you have any questions or comments about these Terms of Trade, please contact us:

Aura Holistic Health Organisation LTD
112c High Street, Hadleigh,
Ipswich, England, IP7 5ELC.N.: 14863581 
Email: info@auraholistichealth.org